opkok Terms & Conditions
Please read these terms carefully before using our platform. They define the rights and responsibilities of both you and us.
1 General Rules
By accessing the opkok platform, creating an account, or using any of our services, you are considered to have fully read, understood, and agreed to these terms and conditions. If you do not agree with any term, please refrain from using our services.
These terms constitute a legally binding agreement between opkok and its users. All rules stated here are established in accordance with applicable laws and regulations.
- opkok reserves the right to modify these terms at any time. Users will be given appropriate notice before any changes take effect.
- It is each user's responsibility to comply with the applicable laws and regulations of Bangladesh.
- opkok services are intended for personal entertainment purposes only; commercial re-use is not permitted.
- Copying, reproducing, or distributing any part of the platform is prohibited.
2 Account Registration
When creating an account at opkok, you must provide accurate, complete, and up-to-date information. Providing false or misleading information may result in your account being immediately closed and any pending balance being forfeited.
2.1 One Person — One Account
Each individual may operate only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and all bonuses and winnings will be forfeited. Operating multiple accounts from the same IP address, device, or payment method will be treated as duplicate accounts.
2.2 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Sharing or transferring your account to a third party is strictly prohibited. If unauthorized use of your account is detected, notify our support team immediately.
3 Age Verification
opkok services are available only to those aged 21 and above. By creating an account, you confirm that you are at least 21 years old. 21+ Only
A government-issued ID may be required for age verification. If a user is found to be under 21 years of age, their account will be closed and any deposited funds will be returned — but not any bonuses or prizes.
4 Deposits & Withdrawals
The most popular payment methods in Bangladesh are available on the opkok platform for fast and secure payments.
4.1 Deposit Rules
- Minimum deposit amount: ৳500 per method.
- Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
- Only use payment accounts registered in your own name. Deposits from third parties are not accepted.
- All transactions are monitored to prevent money laundering. If suspicious activity is detected, the account may be temporarily suspended.
4.2 Withdrawal Rules
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: 5–30 minutes (after approval).
- Withdrawals will only be processed to the payment account from which the deposit was made.
- Identity verification documents may be required for large withdrawals.
5 Bonuses & Promotions
Various bonus offers are available at opkok. However, each bonus comes with specific conditions that must be followed.
5.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. Example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200. Or depositing ৳18,000 gives the maximum ৳10,000 bonus for a total balance of ৳28,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 25 times the bonus amount (on the bonus amount only — not on the deposit amount). Example: ৳1,200 bonus × 25 = ৳30,000 must be wagered before the bonus can be withdrawn.
- The bonus can only be claimed once. Multiple members of the same person or household cannot claim the same offer.
- Withdrawals from bonus balance are not permitted until wagering requirements have been completed.
- If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
- opkok reserves the right to modify or cancel any bonus offer at any time.
6 Betting & Gaming Rules
The opkok platform offers various types of games and betting options. Each game has its own rules, which are detailed in the relevant game section.
6.1 General Gaming Policy
- All game outcomes are determined by a certified Random Number Generator (RNG), which ensures fair play.
- If an internet connection is lost during a game, the result of that hand or round will be determined automatically by the system.
- If an incorrect payment occurs due to a technical error, opkok reserves the right to correct it.
- The use of bots, automated software, or any attempt to gain an unfair advantage is prohibited.
6.2 Sports Betting
Bets can be placed on various sports including cricket, football, and kabaddi. Betting odds may change at set times. If a match is cancelled or unresolved, the settlement of the related bet will be handled in accordance with opkok's own policy.
7 Account Suspension & Closure
opkok reserves the right to temporarily suspend or permanently close your account for any of the following reasons:
- Providing false or incorrect information.
- Operating multiple accounts.
- Abusing bonuses or promotions.
- Fraudulent activity or attempts at fraud.
- Filing chargebacks or raising false payment disputes.
- At your own request — contact the support team at any time to close your account.
If an account is permanently closed and transactions are verified as legitimate, any remaining deposited balance will be returned. However, bonuses and associated winnings will not be refunded.
8 Limitation of Liability
opkok provides its platform on an "as is" basis. opkok will not be held liable in the following circumstances:
- If a game or transaction is disrupted due to internet connectivity issues.
- If any loss occurs due to failure on the part of a third-party service provider.
- If any loss occurs as a result of your own account credentials being disclosed.
- If the service is temporarily interrupted due to technical issues.
9 Privacy & Security
opkok gives the highest priority to the security of your personal information. Our platform uses SSL encryption technology to keep all data protected.
- Your personal information will not be sold or transferred to third parties — except where required by legal obligation.
- Transaction data is processed through encrypted channels.
- If suspicious activity is detected on your account, you will be notified immediately.
For detailed information on privacy, please read our Privacy Policy page.
10 Responsible Gaming
opkok believes that gaming should be a source of enjoyment — not financial stress. We are firmly committed to responsible gaming.
- You can activate a temporary break or self-exclusion on your account at any time.
- You can set daily, weekly, or monthly deposit limits.
- If you feel that gaming is having a negative impact on your life, contact our support team immediately.
Visit our Responsible Gaming page to learn more.
11 Dispute Resolution
If you have any objection or complaint, please contact our support team first. We strive to resolve any dispute quickly and fairly.
11.1 Complaint Process
- Step 1: Speak directly with the support team via live chat.
- Step 2: Send a detailed complaint by email: [email protected]
- When submitting a complaint, please include your account ID, the date and amount of the transaction, and a detailed description of the issue.
12 Changes to Terms
opkok reserves the right to partially or fully update these terms and conditions at any time. For significant changes, users will be notified at least 7 days in advance — via email or platform notification.
Continuing to use the platform after updated terms take effect means you have accepted the new terms. If you do not agree with the new terms, please request that your account be closed.
The latest effective terms and conditions will always be published on this page. Previous versions may be provided upon request.
Need more help?
Live Chat Support
Get support in Bengali and English 24 hours a day, 7 days a week. Log in and start a chat.
Email Support
For detailed queries, email us at: [email protected] — we reply promptly.
FAQ
Visit our FAQ section for answers to common questions — you'll find most answers there.
Responsible Gaming
Visit the Responsible Gaming page for gaming control tools and support.